Lucky 68 Privacy Policy – How We Protect Your Data

1 Introduction

Lucky 68 operates an online sports betting and gaming platform serving players in Pakistan. When you register, deposit funds or use any part of our platform, you share personal information with us. This Privacy Policy explains our responsibilities and your rights regarding that information.

We understand that privacy is important. Pakistani players trust Lucky 68 with their name, CNIC details, mobile wallet information and betting history. That trust is something we take seriously at every level — from the way we collect data to the way we store it and the limited circumstances in which it is shared.

This policy covers data collected through the Lucky 68 website and mobile app. It does not cover third-party websites, payment providers or external services that may be linked to from our platform — those services have their own privacy policies that apply when you use them.

2 Data We Collect

Lucky 68 collects personal data in two main ways: information you provide directly and information collected automatically through your use of the platform.

Information you provide directly:

• Full name and date of birth (required for age verification and account creation)
• Email address and mobile number
• CNIC (Computerised National Identity Card) number or image — collected only when identity verification is required
• Payment account details including JazzCash or Easypaisa mobile numbers and bank account information for Raast or bank transfer transactions
• Communication you send to our support team — including chat messages, emails and feedback

Information collected automatically:

• Device type, operating system and browser information
• IP address and approximate location derived from it
• Pages visited, time spent on the platform and navigation patterns
• Betting history, game activity and transaction records
• Session data including login times and session duration
• Cookies and similar tracking technologies (see Section 6)

3 How We Use Your Data

The data Lucky 68 collects is used for specific, legitimate purposes related to operating the platform and providing the betting and gaming service to Pakistani players. We do not use your data for purposes unrelated to the Lucky 68 service.

Lucky 68 may also send you account-related notifications such as deposit confirmations, withdrawal updates, security alerts and, where you have opted in, information about promotions relevant to your betting interests — for example, enhanced PSL odds during tournament season.

4 Payment Data

All financial transactions on Lucky 68 are processed in PKR. When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast or bank transfer, payment data is transmitted securely between Lucky 68 and your chosen payment provider.

• Lucky 68 does not store full bank account numbers or card numbers on our servers. Payment details are tokenised and handled via secure payment processing infrastructure.
• Your JazzCash or Easypaisa mobile number is stored in your account to facilitate future withdrawals to your verified account. It is not used for any purpose outside transaction processing .
• Transaction records including deposit amounts, withdrawal requests and payment method types are retained as part of your account history for accounting and dispute resolution purposes.
• Deposits from third-party accounts are not permitted. Payment accounts must be registered in the same name as your Lucky 68 account — this is verified during the withdrawal process.

5 Sharing Your Data

Lucky 68 does not sell, rent or trade your personal data. There are limited circumstances in which your data may be shared with third parties, and each of these is necessary to operate the platform or comply with our obligations:

• Payment providers: JazzCash, Easypaisa, Raast and bank partners receive the minimum data necessary to process your PKR deposits and withdrawals.
• Identity verification services: If a third-party KYC (Know Your Customer) verification provider is used, your identity documents are shared with that provider solely for the purpose of verification.
• Game software providers: Your username and game session data may be shared with game providers to deliver casino, slot and bingo content. They do not receive your financial or identity details.
• Analytics and platform tools: Anonymised, aggregated usage data may be shared with analytics providers to help us understand how players use the platform and where improvements can be made.
• Legal and compliance requirements: In the event we are required by law or a legitimate legal process to disclose data, we will comply with that requirement. We will notify you where we are legally permitted to do so.

All third parties who process data on behalf of Lucky 68 are required to handle that data securely and use it only for the specific purpose for which it was shared.

6 Cookies & Tracking

Lucky 68 uses cookies and similar technologies to keep the platform running smoothly and to understand how players interact with it. Cookies are small text files stored on your device when you visit a website. They do not contain your personal financial data.

Types of cookies used on Lucky 68:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security tokens that protect your account from unauthorised access. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, preferred sports markets (e.g., PSL, T20) and your notification choices.
• Analytics cookies: Collect anonymised data about how pages are used — which sections are most visited, how long sessions last and what paths players take through the site. This data helps us improve the experience.
• Marketing cookies: Used only where you have opted in. These track whether you arrived at Lucky 68 through a specific campaign so we can understand the effectiveness of our promotions. They do not track you across unrelated websites.

7 Data Security

Lucky 68 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse or alteration. These include:

• TLS (Transport Layer Security) encryption for all data transmitted between your device and Lucky 68 servers
• Encrypted storage for sensitive account and payment data at rest
• Access controls that restrict which Lucky 68 staff can access personal data, limited to those who need it for their specific role
• Regular security reviews and monitoring of platform systems
• Two-factor authentication options for player accounts to add an additional layer of protection

Despite these measures, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password, do not share your login credentials with anyone and contact Lucky 68 support immediately if you suspect your account has been accessed without your permission.

8 Data Retention

Lucky 68 retains your personal data for as long as your account is active and for a reasonable period after account closure to meet our legal, accounting and dispute resolution obligations. The specific retention periods for different data categories are as follows:

• Account information (name, email, mobile): Retained for the duration of your account plus up to 5 years after closure.
• Transaction records (deposits, withdrawals, PKR amounts): Retained for up to 7 years for financial record-keeping purposes.
• Identity verification documents (CNIC): Retained only as long as necessary to complete verification. Copies are deleted once verification is confirmed unless required for ongoing compliance purposes.
• Betting and game history: Retained for the life of the account and up to 3 years after closure for dispute resolution.
• Support communications: Retained for up to 2 years from the date of the last communication.
• Analytics data: Anonymised and aggregated — not tied to individual accounts after processing.

When data is no longer required and retention periods have lapsed, it is securely deleted or anonymised so it can no longer be linked to you.

9 Your Rights

As a Lucky 68 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team using the email address listed in the site footer:

• Right of access: You can request a copy of the personal data Lucky 68 holds about you. We will provide this within a reasonable timeframe.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it. Some changes may require identity re-verification.
• Right to erasure: You can request deletion of your personal data. This right is subject to our legal obligations — for example, we are required to retain financial transaction records for a set period regardless of an erasure request.
• Right to restriction: You can ask us to limit how we process your data in certain circumstances — for example, while a dispute about its accuracy is resolved.
• Right to object: You can object to the use of your data for marketing communications at any time. You can opt out of promotional emails by contacting support or using the unsubscribe option in any marketing message.
• Right to data portability: Where technically feasible, you can request your account data in a commonly used, structured format.

Lucky 68 will respond to data rights requests within 30 days. Complex requests may take longer, in which case we will inform you of the expected timeframe.

10 Minors & Age Policy

Lucky 68 is strictly an adult platform. You must be 18 years of age or older to register an account and use any part of the Lucky 68 service. We do not knowingly collect personal data from individuals under the age of 18.

Where we discover that an account has been registered by a person under 18, that account will be immediately closed, all betting activity voided and any data associated with the account deleted in accordance with our obligations. Funds held in underage accounts are handled according to our Terms and Conditions.

If you believe a minor has registered on Lucky 68, please contact our support team immediately so the matter can be investigated and resolved promptly.

11 Policy Changes

Lucky 68 may update this Privacy Policy from time to time to reflect changes in how we operate, in applicable laws or in the data processing practices of our service partners. When we make changes, the updated effective date at the top of this page will be revised accordingly.

For material changes — those that significantly affect how your data is used — we will notify registered players via the email address on their account before the change takes effect. For minor updates, posting the revised policy on this page constitutes sufficient notice.

We encourage you to review this page periodically to stay informed about how Lucky 68 handles your data. Continued use of the platform after a policy update has been posted constitutes your acceptance of the revised Privacy Policy.

12 Contact Us

If you have questions about this Privacy Policy, want to exercise any of your data rights or have a concern about how your personal information has been handled, please get in touch with the Lucky 68 support team. We aim to respond to all privacy-related enquiries within 5 business days.

For account-specific queries, identity verification issues or responsible gaming requests, our support team handles all communications with full confidentiality.